# Step 5: Activating the device After adding the device information in your respective LNS, following the activation sequence outlined in the product manual ([refer to step 1](/docs/installation-and-provisioning/provisioning/step-1-product-manual.md)) should result in a successfully activated device. The activation messages and the boot messages should be visible in the LNS data frames. If the activation fails multiple times please return to [step 2](/docs/installation-and-provisioning/provisioning/step-2-identify-the-keys.md). Otherwise, contact support through TWTG's [service desk](https://twtg.atlassian.net/servicedesk/customer/portals). --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.twtg.io/docs/installation-and-provisioning/provisioning/step-5-activating-the-device.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.