# Step 5: Activating the device

After adding the device information in your respective LNS, following the activation sequence outlined in the product manual ([refer to step 1](https://docs.twtg.io/docs/installation-and-provisioning/provisioning/step-1-product-manual)) should result in a successfully activated device. The activation messages and the boot messages should be visible in the LNS data frames. 

If the activation fails multiple times please return to [step 2](https://docs.twtg.io/docs/installation-and-provisioning/provisioning/step-2-identify-the-keys). Otherwise, contact support through TWTG's [service desk](https://twtg.atlassian.net/servicedesk/customer/portals).