TWTG Documentation
Service Desk
Starting Guide
Starting Guide
  • Introduction
  • LoRa & LoRaWAN
    • LoRa
      • LoRa vs WirelessHART
      • LoRa vs BLE
    • LoRaWAN
      • Infrastructure
  • Installation & Provisioning
    • Box Content
    • Installation
      • Pressure Gauge (PG)
      • Pressure Sensor (PS)
      • Temperature Sensor (TS)
      • Temperature Transmitter (TT)
      • Vibration Sensor (VB)
      • Contact Sensor (VS-CS)
      • Valve Sensor - Multiturn (VS-MT)
      • Valve Sensor - Quarter Turn (VS-QT)
    • Provisioning
      • 📄Step 1: Product manual
      • 🔑Step 2: Identify the keys
      • 💻Step 3: Add the device to the LNS
      • ⚙️Step 4: Encoder & Decoder in the LNS
      • 🟩Step 5: Activating the device
  • Data & Communication
    • Communication Protocol
    • Measurements & Messages
    • Schedules
    • Data Visualization
  • Configuration
    • Online Configurator
    • Configure a Device
  • How-to
    • General
      • How to troubleshoot a NEON device not connecting to the network
      • How to fix a bad connection
      • How to replace a battery
    • Pressure Gauge (PG)
      • How to configure event triggers
    • Pressure Sensor (PS)
      • How to configure event triggers
    • Temperature Sensor (TS)
      • How to configure event triggers
      • How to change the configuration of the device from using FSB1 to FSB2 in US915
      • How to configure the frequency of measurements and messages
    • Temperature Transmitter (TT)
      • How to configure event triggers
      • How to use a temperature element different from type K
      • How to use a PT100/RTD
      • How to configure the frequency of measurements and messages
    • Vibration Sensor (VB)
      • Communication Protocol v2 & v3
        • How to obtain the FFT data
        • How to have an FFT for threshold values without periodic messages
        • How to configure event triggers
      • Communication Protocol v4
        • How to Get Started with the New Features of the NEON Vibration Sensor v4
      • How to configure the frequency of measurements and messages
      • How to replace the sensor or probe
      • How to debug a not connected sensor
      • How to debug a not paired sensor
      • How to enable Hanning Window
  • General Information
    • Available Regions
    • LoRaWAN Region
    • Hazardous Locations
    • Device Maintenance
    • Support & Troubleshooting
    • FAQs
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  1. Installation & Provisioning

Box Content

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Last updated 1 year ago

If you have purchased and received a NEON sensor, the content of the box should be as follows, depending on the acquired product type:

Product Type
Included Content
Purchased Separately

Pressure Gauge (PG)

NEON Transmitter, Sensor with Gauge, RT sensor cable, and product sheet with declaration of conformity.

Pressure Sensor (PS)

NEON Transmitter, Sensor, RT sensor cable, and product sheet with declaration of conformity.

Temperature Sensor (TS)

NEON Temperature Sensor, magnet key (1 per 20 devices), and product sheet with declaration of conformity.

Temperature Transmitter (TT)

NEON Temperature Transmitter, and product sheet with declaration of conformity.

Thermocouple or RTD PT-100

Vibration Sensor (VB)

NEON Transmitter, Vibration Sensor, M6 bolt, and product sheet with declaration of conformity.

Adapter for chemical bonding, magnet adapter for flat surfaces, magnet adapter for curve surfaces

Contact Sensor (VS-CS)

NEON Contact Sensor, sensor magnet, magnet key (1 per 20 devices) and product sheet with declaration of conformity.

Valve Sensor - Multiturn (VS-MT)

NEON Valve Sensor, magnet key (1 per 20 devices) and product sheet with declaration of conformity.

Custom bracket

Valvse Sensor - Quarter Turn (VS-QT)

NEON Valve Sensor, magnet key (1 per 20 devices) and product sheet with declaration of conformity.

Custom or universal bracket

If the content of the box delivered to you differs from the one stated above, please contact us through our .

service portal