TWTG Documentation
Service Desk
Starting Guide
Starting Guide
  • Introduction
  • LoRa & LoRaWAN
    • LoRa
      • LoRa vs WirelessHART
      • LoRa vs BLE
    • LoRaWAN
      • Infrastructure
  • Installation & Provisioning
    • Box Content
    • Installation
      • Pressure Gauge (PG)
      • Pressure Sensor (PS)
      • Temperature Sensor (TS)
      • Temperature Transmitter (TT)
      • Vibration Sensor (VB)
      • Contact Sensor (VS-CS)
      • Valve Sensor - Multiturn (VS-MT)
      • Valve Sensor - Quarter Turn (VS-QT)
    • Provisioning
      • 📄Step 1: Product manual
      • 🔑Step 2: Identify the keys
      • 💻Step 3: Add the device to the LNS
      • ⚙️Step 4: Encoder & Decoder in the LNS
      • 🟩Step 5: Activating the device
  • Data & Communication
    • Communication Protocol
    • Measurements & Messages
    • Schedules
    • Data Visualization
  • Configuration
    • Online Configurator
    • Configure a Device
  • How-to
    • General
      • How to troubleshoot a NEON device not connecting to the network
      • How to fix a bad connection
      • How to replace a battery
    • Pressure Gauge (PG)
      • How to configure event triggers
    • Pressure Sensor (PS)
      • How to configure event triggers
    • Temperature Sensor (TS)
      • How to configure event triggers
      • How to change the configuration of the device from using FSB1 to FSB2 in US915
      • How to configure the frequency of measurements and messages
    • Temperature Transmitter (TT)
      • How to configure event triggers
      • How to use a temperature element different from type K
      • How to use a PT100/RTD
      • How to configure the frequency of measurements and messages
    • Vibration Sensor (VB)
      • Communication Protocol v2 & v3
        • How to obtain the FFT data
        • How to have an FFT for threshold values without periodic messages
        • How to configure event triggers
      • Communication Protocol v4
        • How to Get Started with the New Features of the NEON Vibration Sensor v4
      • How to configure the frequency of measurements and messages
      • How to replace the sensor or probe
      • How to debug a not connected sensor
      • How to debug a not paired sensor
      • How to enable Hanning Window
  • General Information
    • Available Regions
    • LoRaWAN Region
    • Hazardous Locations
    • Device Maintenance
    • Support & Troubleshooting
    • FAQs
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  1. General Information

Device Maintenance

Battery

The NEON devices are battery-powered and their estimated battery lifetime is stated on the datasheet of each device. This battery lifetime depends on the configuration of the device, the temperature, and the network quality. If the battery is depleted, TWTG can offer a battery replacement ensuring the continued use of the device. The process to safely replace the batteries of a NEON sensor is outlined in the product manual of each device.

Please note that the batteries inside the NEON devices vary between device type and version. Always refer to the product manual to know which batteries the device uses.

Configuration

Each of the device's actions has an impact on its battery lifetime. The most heavily consuming battery action a NEON device performs is sending messages through LoRa. Therefore, increasing the periodicity of the messages will consume the battery more rapidly. In comparison, while measuring more frequently still reduces the device's battery life, its impact is not as significant as sending a message.

Increasing the frequency of the measurements and the messages will enhance the device's accuracy but will reduce the battery lifetime of the device. It is the responsibility of the customer to assess this trade-off and determine the most suitable configuration for their use case and requirements.

Temperature

The battery's performance depends on the temperature it is subject to. The optimal temperature for the battery, and the temperature used for the NEON devices' battery lifetime estimations, is 25°C. Higher and lower temperatures affect the battery capacity reducing the battery lifetime of the device.

Network Quality

Higher Spreading Factors (SF) will consume more battery. Therefore, a device constantly in SF12 will consume more battery than another one in SF7. It's suggested to assess the network infrastructure to determine if the gateways installed are sufficient to provide a good network quality for the devices. It's highly recommended to configure the LNS with ADR to ensure network optimization among the covered devices.

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Last updated 1 year ago