TWTG Documentation
Service Desk
SolidRed 2.8
SolidRed 2.8
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  1. Data Analytics Features
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Device health alerts

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Last updated 11 months ago

Device health alerts are based on the devices' health status messages and are divided into three categories: BIST alerts, network alerts, and battery-level alerts.

  • BIST alerts: presented when a BIST fails.

  • Networks alerts: an alert fires if the average RRSSI is below recommended.

  • Battery-level alerts: displayed based on the battery level reported by the device.

An example of the device health alerts dashboard is presented next.

Clicking on any of the alerts will take the user to the device health overview page of the device presenting the alert. Alternatively, the user can click on the shield icon in the further right of an alert.

Example of the device health alerts dashboard